‘I am writing to personally thank Gabrielle for all the hard work you have put into letting and managing my property in Lake Heights and Primbee. It has not been easy, I know as you inherited a few problems. I really appreciate your honesty in saying it like it is, both to me and to tenants and for keeping us all in line. It is a comfort to have a manager who is on ball, stays on top of things and follow up on matters as soon as is needed. As you know, I have other properties managed by other agents where rentals have fallen behind and other problems have arisen which could have been avoided if the agents simply gave timely warnings to the tenants. Your advice at times like this has been invaluable and very much appreciated. You and Ali are a great team with a strong ethic towards your work and your clients and I can only wish you great success in the future.’
Vicki Farrugia – 1 & 2/121 Northcliffe Dr, Lake Heights & 6 Korrungulla Cr, Primbee
‘I recently acquired a unit that I needed to rent out. I contacted Domain First National and Gabrielle Matos greeted me with a smile. Knowing very little about rental properties, I was pleased with the way in which Gabrielle approached my situation. She presented all aspects of the renting process in a clear way, making me feel secure and confident in her abilities. She was ready to begin immediately. Gabrielle inspected the unit, organised its cleaning and consulted with me on each issue via telephone and mail. The property was rented out very quickly and I was happy with the final outcome. I would highly recommend Gabrielle’s services to anyone.’
Marita Carroll – 1/43 Bent St, Warrawong
‘It’s always easy for people to complain about lack of service received but I think it is important to recognise someone who goes beyond doing their job. In Gabrielle’s case, she has really been a blessing for us. We are just too far away to keep on top of things and she has shown tremendous dedication to her job and her responsibilities. We are very grateful for her service and would like to assert our happiness and gratitude for her continued professionalism.’
Jodie & Bill Hopton – 23 Ben Nevis Rd, Farmborough Heights
‘In the past years and more recently over the past few months we have had our house for leas, we have been very happy with the service Gabrielle and her team has provided. This included great communication, always making contact with us in regards to potential tenants and any other issues we needed to be aware of. Your knowledge and experience is reflected in the suitable tenants your office has always found us.’
Joseph Youssef – 13 Fraser St, Unanderra
‘I confirm that I have dealt with Gabrielle Matos since September 2006 during which time she has provided my husband and I with excellent support in managing our investment property. Gabrielle’s hard work and dedication to the management of our house is outstanding, this is also true with her communication with us in all matters referring to our property. This gives us great comfort knowing our property is in good hands. I can confidently recommend Domain First National as a solid and reliable Real Estate Agency to manage any property.’
Jenny Burke – 22 Graham St, Unanderra
‘I happened to be walking past the real estate and on a whim decided to call in. We had a property that had been vacant since my mother died. I kept putting off finding a tenant as I had decided that I didn’t want a personal connection to the renter. Well, my whim paid off. I was greeted warmly and professionally by Gabrielle. An appointment was quickly made to view and value the flat. Within a week we had a tenant. All the work with letting and personal checks was done for us and during all stages we were kept updated. The whole process was made so easy, a big thank you for your friendly and professional approach.’
Steve & Joanne Madsen – 85A Derribong Dr, Cordeaux Heights
‘We recently engaged the services of Gabrielle Matos to find tenants for our rental property and were very pleased with the professional service Gabrielle provided. She promptly found tenants for our property and we were kept informed every step of the way. Gabrielle continues to manage our property efficiently. She deals promptly with all written correspondence and is always accessible by phone. We have always found Gabrielle to be approachable, friendly and helpful at all times. We have had a positive experience using Domain First National and would happily recommend them to others.’
Rik & Karen Van Bockel – 89 Iola Ave, Farmborough Heights
‘For the last 3 years my wife and I have been trying to find an excellent property manager in the Illawarra. Recently through a friend’s recommendation we engaged the services of Gabrielle Matos and the team at Domain First National Real Estate. We are thrilled with the results. Gabrielle quickly and efficiently let our properties to good quality tenants and was able to achieve better than expected rent. Gabrielle is easy to talk to, clearly passionate about Property Management, thorough and effective. Most importantly, Gabrielle understands what is important to our property business and delivers it. The team at Domain First National are always very helpful and approachable and I have no hesitation in recommending them.
Jeff de Plater – 2 & 4/52 Hillcrest St, Wollongong
